Business
Telstra fined $1.5m for not letting customers keep their phone numbers when switching providers – NEWS.com.au
Telstra fined $1.5m for not letting customers keep their phone numbers when switching providers
Telstra has been slugged with a $1.5m fine for not letting customers keep their phone numbers when switching to other networks. The telecommunications giant stopped helping customers to port numbers in March 2020 during the first wave of the coronavirus pandemic and didn’t begin doing so again until July that year.
In that time, customers who wanted to transfer their number, but weren’t able to, formed a backlog that wasn’t cleared until October 2020.
More than 42,000 customer requests were impacted,…
-
Noosa News11 hours ago‘Just want to know he’s safe’: Family’s German Shepherd asleep in back of stolen ute
-
Noosa News20 hours agoMan allegedly exposed himself to teen girls in Newstead, Springfield; Dingo snatches shark on K’gari; BBC boss and news chief quit over Trump video outrage
-
Noosa News15 hours agoQueensland Cross-Border Commissioner and former police union boss Ian Leavers found dead at Brisbane home
-
General22 hours agoAFL gives teams finishing 10th chance to win premiership through wildcard round in finals