General
Faulty Meters Cost AGL $160,000 in Penalties from Regulator

AGL and its subsidiaries have paid penalties totalling $160,000 after the regulator issued it with eight infringement notices for breaching National Electricity Rules.
The Australian Energy Regulator (AER) alleged that AGL failed to promptly fix customers’ faulty meters, with some cases taking more than 500 days to rectify after being notified.
This resulted in AGL customers receiving estimated energy bills as faulty meters inaccurately recorded their power usage.
AER Chair Clare Savage said more must be done to avoid the risk of overcharging customers and to ensure bills reflect actual consumption whenever feasible.
“If a meter is faulty, then retailers must ensure they are doing everything possible…
-
General19 hours ago
RSL NSW president Mick Bainbridge and three board members resign in wake of 7.30 investigation into conflicts of interest
-
General23 hours ago
Self-taught child drummer makes rock band debut with The Living End
-
Noosa News23 hours ago
One Nation leader Pauline Hanson calls out supermarket giants for ‘fleecing’ customers with ‘flimsy’ paper bags
-
Noosa News18 hours ago
Norman Dean Lake refused bail for allegedly threatening to kill Prime Minister Anthony Albanese