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Dodo, iPrimus fork out $2.5m for misleading customers with exaggerated NBN speed claims – NEWS.com.au
Dodo, iPrimus fork out $2.5m for misleading customers with exaggerated NBN speed claims
Dodo and iPrimus have been slugged a combined $2.5 million for misleading NBN speed claims, having cherrypicked its fastest possible network capability while ignoring the slower pace many of its customers endured.The Australian Competition and Consumer Commission took the Vocus Group-owned telcos to the Federal Court, and both admitted that their “typical evening speed” claims made between March 2018 and April 2019 were misleading because they were not based on an appropriate testing methodology.
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