Business
ASX company busted allegedly misleading customers
Energy provider Origin Energy Ltd (ASX: ORG) has paid a $126,000 penalty after the consumer watchdog accused it of misleading customers.
The Australian Competition and Consumer Commission (ACCC) revealed Tuesday the fine was paid in response to an infringement notice for a letter Origin sent to Victorian clients.
The letter stated that electricity prices were rising and the reason for it was the Victorian Essential Services Commission’s increase to the Victorian Default Offer.
But in reality, the default offer has no impact on what energy retailers charge most consumers, who are on market offers.
“Electricity retailers must be clear when making price increase announcements so consumers aren’t given the misleading impression…
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