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Australians have cancelled holidays worth an estimated $10 billion, leaving travel agents decimated – ABC News
Australians have an estimated $10 billion tied up in unused holiday credits and refunds that are proving an ongoing headache for travel agents to sort out — yet they’re not getting paid to do so.
Marcus Towner and his family were meant to be sunning themselves on a European beach right now.
Key points:
- An estimated $10 billion in holiday bookings have been cancelled
- Consumer bodies have received thousands of complaints
- Travel agents are spending hours chasing refunds to no avail
Their five-week itinerary included Croatia, Italy and the Greek islands before culminating in the wedding of friends in London.
Instead, like so many other Australians, they …
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