General
Victoria’s triple-0 system crashing and putting patients at risk, ambulance union says
A “cumbersome and clunky” computer system used by emergency triple-0 operators has crashed eight times this year and is putting lives at risk, according to the Victorian Ambulance Union.
Key points:
- The union said the outages meant a live map of ambulance locations went down
- The health system was under increased scrutiny after a woman died while waiting six hours for an ambulance
- The Opposition said there were “multiple systems failures going on”
The crashes forced operators to resort to pen and paper to take down emergency details and meant the closest ambulances may not have been dispatched to people who needed them.
“There’s no doubt at the moment that our emergency departments and ambulance system are well and truly in crisis,” said…
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