Business
How do airlines calculate passengers’ weight? Tui airline’s mistake puts spotlight on weighty issue – Traveller
You’re at the check-in desk, your luggage is on the scales and the weight noted to the nearest one-tenth of a kilogram – but what about you?

Airline Tui mistakenly categorised every passenger with the honorific “Miss” as a child and seriously underestimated the plane’s weight as a result. Photo: iStock
You’re front and centre at your airline’s check-in desk, your luggage is on the scales and the weight noted to the nearest one-tenth of a kilogram but what about you? Because weight matters, and that includes you and your carry-ons. More weight requires more thrust from your aircraft’s engines, more speed to get off the ground and more…
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