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Health mailbox not monitored over holiday

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Queensland Health has been asked to explain why an automated email response had been set up advising people with queries regarding hotel quarantine that they are on holidays for 10 days.

People in hotel quarantine wanting an exemption had been directed to the Department Liaison Office (DLO) email address by Health staff, according to the Courier Mail.

They were then met with automated responses which stated the mailbox was not being monitored due to a Christmas shutdown and that emails sent to the DLO account would not be replied to between…



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