General
Coroner says aged care home and ambulance have resolved issues since death of Barbara Francis

The coroner running an inquest into the death of a Darwin grandmother at an aged care home says she is satisfied both St John Ambulance and the home have taken adequate steps to ensure the safety of patients.
Key points:
- Barbara Francis died of cardiorespiratory issues two weeks after suffering a hip injury at Southern Cross Care’s Pearl aged care home in Darwin
- The 78-year-old was not treated by paramedics until more than 90 minutes after a phone call to triple-0
- Southern Cross Care and St John Ambulance committed to making changes
The inquest was told of repeated failures by both organisations in the hours and days leading up to the 2018 death of Barbara Francis.
The coroner heard Ms Francis had broken her hip during a physical incident…
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