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NBN complaints ‘through the roof’ due to overseas call centres – NEWS.com.au
NBN complaints ‘through the roof’ due to overseas call centres
The head of Australias competition regulator has slammed NBN providers, accusing them of shoddy service through the pandemic with complaints going through the roof. Australian Competition and Consumer Commission (ACCC) chair Rod Sims said telcos should bring their call centres back to Australia. He added the privatisation of the national broadband network was “inevitable”.
Speaking at the AFR National Infrastructure Summit, being held in Sydney today, Mr Sims praised the backbone of the network…
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