Business
What KPMG’s ‘stop moaning’ boss Bill Michael tells us about pandemic leadership – The Australian Financial Review
COVID-19 has accentuated the difference between managers who embrace conflict, and those who avoid it, writes Aaron Patrick.
Once news of his direct language became public, Michael decided to engage, Cultural Revolution-style, in some ritual corporate self-criticism.
I know that words matter and I regret the ones I chose to use today, he said in a group email. I think lockdown is proving difficult for all of us. I am very sorry for what I said and the way that I said it.
The higher leaders rise, they more humble they are expected to be.
I regret Michael expressed regret.
Not because the KPMG staff needed to be reminded…
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