General
Victorian Energy Market Now Easier to Understand for Customers

Comparing energy deals in Victoria is now easier for customers since industry reforms were introduced in 2019, according to the state’s regulator.
The Essential Services Commission (ESC) recently announced in a report that changes to the energy rules have helped simplify the Victorian retail market.
Acting Executive Director of Energy at the ESC, Dean Wickenton, said the market has become less confusing for consumers to navigate.
“We are seeing more transparency in the marketing of energy deals with only seven per cent of market offers with conditional discounts compared to one in three just a year ago,” he said.
“We’re now seeing fewer big headline discounts with no standard comparator…
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