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Uber vows better driver supports after workers vent in huge survey – Sydney Morning Herald

The size of Uber’s workforce in Australia and New Zealand is becoming clearer with 19,213 workers in Australia and New Zealand filling out a company survey.

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Uber drivers and riders in Australia who are kicked off the platform will have a new process to challenge the companys decision after internal surveys showed almost a third of its workforce rated its support services as poor.
The transport giant has moved to revive phone support for its workforce and promised to complete reviews into cases where riders have been booted from its platforms within 72 hours. The decision is in response to a huge internal survey of 19,213 Australian and New Zealand Uber…

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