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The popular customer service Aldi refuses to offer – and why – Yahoo News Australia

While Woolworths and Coles supermarkets have invested heavily in this popular service, Aldi has chosen to avoid it.

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While Woolworths and Coles supermarkets dominate the booming online delivery market, Aldi are missing completely from this key grocery battleground.
According to market research company Roy Morgan, supermarkets have seen an increased demand in online deliveries during the coronavirus pandemic.
Before the pandemic, three per cent of Australians bought their groceries online, with Woolworths gaining about 57.4 per cent of the total online spend in the year prior to March 2020.
However in the first…

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