Business
Telstra, Optus, TPG and Dodo left some customers ‘high and dry’ in NBN migration – iTnews
Breach replacement service, remedial plan rules.
Telstra, Optus, TPG and Dodo collectively left more than 1500 customers without a working internet service over a three-month period during the NBN migration, an investigation has concluded.
The Australian Communications and Media Authority (ACMA) extracted court-enforceable undertakings from all four retail service providers (RSPs) over the conduct, which occurred between February and April last year.
The ACMA said telcos “must supply a replacement service after three working days of a custom…
-
Noosa News22 hours agoPilot left with life-threatening burns to his body as plane crashes to ground in Raglan, Queensland
-
Noosa News16 hours agoTeenage girl killed in house fire in Lawnton, Queensland as police probe potential e-bike link
-
Noosa News23 hours agoWhen will my HECS debt be cut? Millions of Australians wake to 20 per cent cut
-
General11 hours agoIsrael says it targeted Hezbollah militant in its first attack in Beirut in months