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Telstra fined $50 million over unconscionable treatment of Indigenous phone plan customers – ABC News
The Federal Court orders Telstra to pay a penalty of $50 million, plus costs, for its treatment of Indigenous customers in rural and remote parts of Australia.
The Federal Court has ordered Telstra to pay a penalty of $50 million, plus costs, for its treatment of Indigenous customers in rural and remote parts of Australia.
The decision comes after the telco admitted it had acted unconscionably towards 108 customers who were customers at five Telstra-branded stores, by selling phone plans people could not afford and did not understand.
In many cases multiple phone plans were sold to a single customer on the same day, and they then ran up thousands of dollars…
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