Business
Telstra faces fine of up to $50 million over unconscionable conduct – Sydney Morning Herald
Telstra has admitted to unconscionable conduct during its sales of mobile phone plans to Indigenous customers.
Telstra has admitted that staff at five stores in Alice Springs, Casuarina, Palmerston, Arndale and Broome took advantage of customers with poor English speaking skills, difficulty reading and some who were unemployed when they convinced them to buy mobile phone plans.
In some cases staff did not provide a proper explanation of how much the plan would cost the customer and in some instances gave the impression their products were free. Some staff also falsely indicated in credit assessments that…
-
Noosa News19 hours agoPolice officer who tracked Toyah Cordingley’s phone gives evidence at Rajwinder Singh’s murder trial
-
General19 hours agoARIA Awards 2025 winners: Amyl & The Sniffers and Ninajirachi dominate
-
Noosa News5 hours agoMotorcyclist dies in crash with truck
-
Noosa News18 hours agoMurray Watt claims Queensland will follow Sussan Ley and ditch net zero by 2050