Business
Telstra boss Andy Penn settles in for the long haul – Sydney Morning Herald
Telstra CEO Andrew Penn’s latest growth blueprint is likely to leave the telco a very different beast by the time he hangs up…
Just how much premium Telstra can command on that customer experience will depend on how well its bet on software-driven processes pays off.
From answering customer queries and managing network capacity to spinning out new products and services, software…
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