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Telcos Need More Empathy For Customers In Hardship: TIO – channelnews – ChannelNews
Telcos are being urged to have more flexibility and empathy for customers suffering financial hardship in a new report from the…
Telcos are being urged to have more flexibility and empathy for customers suffering financial hardship in a new report from the Telecommunications Industry Ombudsman.
The report, Responding to consumers in financial hardship, is the result of an investigation…
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