Business
Robodebt ‘forgotten’ as tough targets revealed for Centrelink debt collectors – ABC News
Centrelink’s new debt collecting companies must compete with each other by meeting rigorous collection targets to increase market share.
Critics of the Federal Government’s botched Robodebt system fear Centrelink’s new debt collectors have failed to learn the mistakes of the unlawful recovery program.
Key points:
- Centrelink’s new debt collectors will be incentivised to compete with each other
- Those collecting more will win increased work, others will be penalised
- Settling the failed ‘Robodebt’ scheme cost the Government $1.2 billion
Tender documents reveal a panel of new collection agencies must continuously compete to beat rigorous…
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