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Review of Queensland Public Trustee’s fees and charges finds shortfall in legal duties and community expectations

A damning report has identified a range of practices at the Public Trustee that “fall short” of its fiduciary and legal duties.
The findings have prompted the Queensland Government to appoint a board to provide the body with oversight and direction
Key points:
- A review of the Public Trustee’s fees and charges has been undertaken
- It found a range of policies and practices that fell short of legal and community expectations
- The state government has accepted “on principle” the majority of the review’s recommendations
The Public Trustee is appointed to protect people’s financial interests when their decision-making capacity is impaired.
It provides financial management services to more than 10,000 people each year — including more than 9,300…
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