Business
Qantas ‘pandemic’ ground crew exit had been on the cards for a decade – Sydney Morning Herald
Qantas developed a plan 10 years ago to outsource all airport ground handling work by 2020, raising questions about its claim that last month’s move to sack its remaining 2400 ground workers was a consequence of the COVID-19 crisis.
The document outlines that the strategy would deliver a “quantum reduction in staff numbers” at airports and enable Qantas to be “more focused on process rather than people management”.
Qantas management canvassed the strategy internally in 2010. While it is unclear whether the company adopted the “2020 Vision” strategy in full, the document shows outsourcing all “below the wing” work has been part of the executive team’s thinking since before the bruising 2011 industrial dispute.
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