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Qantas Faces Backlash After Closing Manned Service Desks – Simple Flying
On Thursday, Qantas announced that it would be closing all of its staffed service desks at Australian airports,…
On Thursday, Qantas announced that it would be closing all of its staffed service desks at Australian airports, including those located in its lounges. The carrier is now facing backlash for a decision that will leave passengers at the mercy of check-in kiosks and call services in the case of flight disruptions.
Qantas has announced that it will close its staffed service desks across Australian airports. Photo: Getty Images
Airports may be less crowded than usual these days. However, with all the…
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