Business
Qantas apologises over delays in refunds and flight changes despite international travel ban – 7NEWS.com.au
Despite the travel ban for Australians being extended, many people are frustrated they can’t get refunds after a certain date.
Qantas has apologised to customers who have expressed frustration at what they say is the length of time it is taking the airline to process requests for refunds and flight changes.
Flights across the board have been thrown into disarray due to the coronavirus pandemic, with the federal government recently extending a ban on international travel.
The coronavirus-prompted ban was extended officially last week until at least December 17.
Thousands of customers have contacted airlines seeking to…
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