Business
Phone and internet customers reveal debt trouble with telco companies during pandemic – ABC News
There are calls for stronger regulation of telco companies after a new report details the distress and hardship customers are going through to manage their phone…
Phone and internet customers say they are being disconnected, harassed by debt collectors and generally treated harshly by their telco providers when they need help, negatively impacting mental health.
Key points:
- The Consumer Action Law Centre has released a report detailing the failures of telco providers to help customers with mounting debt
- One woman said a telco company rejected her request to go on a payment plan despite being pregnant and on JobSeeker
- The Consumer Action Law Centre’s CEO said…
Continue Reading
-
General13 hours agoMildura man given 28 years to pay $73,000 in unpaid fines and tolls
-
General16 hours agoAustralia’s race to rewire the country amid a global transmission boom is not unique
-
General21 hours agoPrincess Diana enters Paris waxwork museum in ‘revenge dress’
-
General15 hours agoGold Coast and Noosa councils scammed out of ratepayers’ money