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NHS tells GPs they must offer patients face-to-face appointments – BBC News

But a GPs’ body responds, saying it is an “insult” to suggest they haven’t been doing their jobs.

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GP practices are being told they must make sure patients can be seen face to face when they need such appointments.
NHS England is writing to all practices to make sure they are communicating the fact doctors can be seen in person if necessary, as well as virtually.
It’s estimated half of the 102 million appointments from March to July were by video or phone call, NHS Digital said.
The Royal College of GPs said any implication GPs had not been doing their job properly …

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