Business
NBN Co agrees to pay up for slow internet, poor service – iTnews
Now that the rollout is largely complete.
NBN Co has agreed to pay daily rebates on slow, congested and underperforming services, as well as for missed appointments and service faults, in a drastic U-turn.
The changes could be in place as early as December when the network operator’s new wholesale broadband agreement – WBA4 – is anticipated to be live.
The present agreement, WBA3, ends November 30. Its negotiation caused so much controversy that it led to two long-running inquiries by the Australian Competition and Consumer Commission…
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