Technology
Job diary: I’ve been a Starbucks barista for 8 years. Working at the coffee chain sometimes feels like a social experiment. – Business Insider Australia
I began working at Starbucks eight years ago because my other job didn’t provide health insurance. As part of the onboarding process, I had to take a pass-fail test with questions like How many shots in a grande? and Is a coffee cycle eight or twelve minutes …

- Gina (not her real name) is 49 years old and has been working at various Starbucks locations in New Jersey for eight years.
- Despite Starbucks’ good benefits like medical coverage, 401(k), and stocks, she says that employee turnover sometimes feels “like a revolving door.”
- Dealing with customers can be exhausting, especially when it comes to people who refuse to give their name when ordering, or teenagers who want complicated drinks off the ‘secret menu.’
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