Gartner: Top trends in retail for 2021 – TechRadar

The ongoing COVID-19 pandemic is driving global retailers to fundamentally reassess how they do business. Due in part to its many challenges and threats, 2020 has accelerated digital transformation across the retail industry.
According to Gartners 2021 CIO survey, nearly two-thirds of retail CIOs said their relationships with their CEOs strengthened in 2020, as CIOs have helped guide their businesses through significant disruption.
To accurately advise the business on technology investments, Gartner…

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