General
Energy Companies to Face Harsher Penalties for Not Playing by the Rules
Dodgy power companies may soon be a thing of the past with new energy laws making retailers think again before misleading consumers.
The Australian Energy Regulator (AER) has announced penalties of up to $10 million for energy providers that don’t comply with consumer law.
AER Chair Clair Savage has supported the new code, emphasising that the laws are designed to protect Aussie customers from wrongdoings.
“Consumers expect energy companies to play by the rules that are there to protect them, and if those rules are broken, the penalty must reflect the seriousness of the breaches in order to provide a deterrent,” she said. “The increased maximum penalties will allow the courts to impose penalties…
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