General
Dodgy Telemarketing in Tasmania Leaves 1st Energy in Hot Water
1st Energy has apologised after its sales representatives likely misled Tasmania consumers shortly after the retailer kicked-off power price competition in the state.
The Australian Competition and Consumer Commission (ACCC) reports that 1st Energy has admitted to offenses, between February 18 and August 23, 2019, that would be in violation of the Australian Consumer Law.
1st Energy has confessed that some sales representatives were using deceptive tactics during unsolicited telemarketing calls in order to get customers to sign up, including pretending they were an independent third-party expert, or were calling on behalf of Tasmania’s incumbent retailer, Aurora Energy.
In some cases, households…
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