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Design’s dirty secrets and how to address experience bias – Yahoo Lifestyle Australia

When we say experience bias, we’re not talking about our own cognitive biases; we’re talking about it at the digital interface…

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I had a conversation recently with a huge technology company, and they wanted to know if their work in human-centered design guards against experience bias. The short answer? Probably not.
When we say experience bias, were not talking about our own cognitive…

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