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Crown gambler came for free Phil Collins tickets, then lost $30,000 – Sydney Morning Herald

The regular gambler said Crown uses giveaways and promotions to ‘play’ its patrons.

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Its all calculated – its pretty smart, they know how to play you and they play you quite well, the patron said.
A Crown employee had given evidence in a private session that the purpose of this kind of visit and get offer was to encourage the member to gamble. A gambler is a gambler, a punter is a punter, the employee said. Theyre not just going to come in and park their car, jump on a bus and go to the football, theyre going to come back and play.
Crown spends about $1.9 million on its responsible…

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