General
Canberra receptionist who rolled ankle rushing to answer phone wins $120,000
A receptionist who rolled her ankle while rushing to answer the phone has been awarded $120,000 after suing her employer.
Key points:
- The woman sprained her ankle while hurrying to answer her office phone
- The court heard she had asked for a headset so she could answer the phone from afar, but was denied
- The court awarded her $119,000 plus costs
The woman worked at Canberra cleaning business Broadlex Services, where she was required to answer the phone and perform other duties away from her desk area.
She said that meant she often had to rush from the back room to her desk if the phone began ringing, and on one occasion in 2015, she rolled her ankle while doing so.
The injury she sustained was described as an “inversion sprain” on her right…
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