Blizzard says Overwatch and World of Warcraft toxicity has dropped thanks to machine learning – Gamesradar

Blizzard’s giving fans an update on its year so far, and one of the company’s proudest achievements is using new tech to cut down on in-game toxicity.
Blizzard president J. Allen Brack delivered a “fireside chat” to stand in for Blizzcon, which normally happens around this time of year but was postponed and moved online due to the pandemic
. He brought up the company’s work on a new machine learning system that helps Blizzard more quickly verify player reports about offensive behavior and language….

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