Technology
Australian telco complaints to TIO continue to decrease despite rise in mobile issues – ZDNet
The TIO third-quarter 2020-21 complaints report shows there were 30,393 total complaints, with 35% being in relation to mobile services.
Image: Getty
The latest Telecommunications Industry Ombudsman (TIO) complaints report has revealed there was a rise in mobile complaints during the third quarter of 2020-21, but it was not enough to hurt the total number of complaints that includes those made by residential consumers and small businesses.
The third quarter report shows that 30,393 complaints were made between January and March 2021, 101 fewer complaints than last quarter and 4,004 less than the start of 2020-21 when there was an…
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