Are delivery apps harming the struggling restaurant industry? – News + Articles

I’d have argued pre-Corona-crisis that it was a matter of choice whether to take advantage of the value apps offer: access to platforms built for great user experience, an eager customer base, driven by marketing spends, and options to tap into different levels of service. But in the midst of crisis the delivery debate is no longer about profit, it’s about survival: a way for businesses to maintain even minimal cash flow and keep staff working.

A global call for the main players to lower their commission is…