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APT to issue further refunds over COVID-19 travel cancellations after agreement with ACCC – ABC News
The ACCC says it has accepted an undertaking from tour operator APT to issue additional refunds to Australians who had their travel plans cancelled due to COVID-19…
Thousands of Australians who had their travel cancelled due to the COVID-19 pandemic will receive additional refunds from tour operator APT.
Key points:
- Tour company APT had been deducting fees for marketing and overheads costs from refunds issued to consumers whose travel was cancelled due to COVID-19
- The regulator considered the company to not be entitled to do that under its terms and conditions
- APT says it has a “different interpretation” but is agreeing to issue further refunds
The Australian…
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