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Apple program will replace AirPods Pro buds with crackling, ANC issues – Engadget

The AirPods Pro Service Program will replace affected units for up to two years after they were sold.

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“An affected AirPods Pro may exhibit one or more of the following behaviors:

  • Crackling or static sounds that increase in loud environments, with exercise or while talking on the phone
  • Active Noise Cancellation not working as expected, such as a loss of bass sound, or an increase in background sounds, such as street or airplane noise”

We didn’t experience problems with our review unit last year, but when we asked readers for their opinions on Apple’s high-end ear buds, some of you reported these…

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