Business
ANZ warns against ‘silly’ cost cutting – The Australian Financial Review
ANZ’s plan to cut its costs by $900 million by 2023 relies heavily on automation and new digital banking systems. CEO Shayne Elliott is wary of issuing hard and…
He gave the example of slashing the number of relationship managers and in doing so doubling the number of customers handled by each manager.
When this new system starts customers dont notice and life goes on. But six or 12 months later Elliott says the customers say this is terrible.
He says the other typical way organisations hit cost-cutting targets is by sweating the assets. This means not investing in new technology. He says this can buy time but ultimately the core problems needed to be fixed…
-
Noosa News15 hours agoPill checking to resume in Queensland months after government axed funding
-
Business18 hours agoWhy Austal, Boss Energy, Harvey Norman, and NextDC shares are charging higher today
-
Business20 hours agoASX shares are expensive. Here’s why you should be buying anyway
-
Noosa News24 hours agoThe Full Trailer for Yorgos Lanthimos’ Emma Stone-Led CEO-Kidnapping Dark Comedy ‘Bugonia’ Is Here