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Airport ground staff shortage threatens air travel recovery – Sydney Morning Herald
About 13,000 passengers were affected by flight delays over Christmas caused by a shortage of ground staff with up-to-date safety credentials.
Thousands of travellers had their Christmas plans disrupted by flight cancellations over summer because of a shortage of credentialled ground staff, a problem the industry warns could result in months of cancellations and delays, even after borders reopen.
Ground handling staff require security and safety clearances that need to be regularly renewed, but after months stood down during the pandemic many have seen their certifications lapse, while thousands more have left the industry altogether.
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