NBN Co agrees to pay up for slow internet, poor service – iTnews

NBN Co has agreed to pay daily rebates on slow, congested and underperforming services, as well as for missed appointments and service faults, in a drastic U-turn.
The changes could be in place as early as December when the network operator’s new wholesale broadband agreement – WBA4 – is anticipated to be live.
The present agreement, WBA3, ends November 30. Its negotiation caused so much controversy that it led to two long-running inquiries by the Australian Competition and Consumer Commission…

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