Technology
TIO wants telcos to be more proactive and flexible in handling financial hardship – ZDNet
Systemic investigation finds telco policies to handle financial hardship are not applied consistently.
Image: TIO
The Australian Telecommunications Industry Ombudsman (TIO) has completed a systemic investigation into how local telcos are dealing with customers facing financial hardship, and while saying most have “robust” policies, they are not applied consistently….
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