Business
NAB to slash operating hours at dozens of regional branches – The Age
NAB will replace face-to-face interactions with phone and online services
NAB Group personal banking executive Rachel Slade said a quarter of the transactions were taking place between 9.30am and 10.30am in regional branches.
Through this new model we can continue to be there to serve our customers and have meaningful conversations while also adapting to the way our customers are now banking, she said.
Ms Slade said opening hours were inconsistent between the branches and the changes would make opening times more predictable.
The changes apply to selected branches …
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