Business
Inside the war room: Why Victoria is winning the COVID battle – The Age
Structural reforms and improved technology have transformed contact tracing and outbreak management in Victoria.
Where contact tracers still require between three and five hours to interview a new case, information from those interviews is now instantly uploaded into a Customer Relationship Management platform provided by tech giant Salesforce.
The platform, known at TREVI, uses structured data such as geolocations to match people, places and times associated with one positive case to other cases and contacts already in the system.
In effect, it maps a social network of the outbreak which helps to identify…
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