Business
Telstra (ASX:TLS) slammed for enabling identity theft – The Motley Fool Australia
It seems Telstra Corporation (ASX: TLS) just can’t get a handle on mobile phone number porting and how scammers can hijack the process.
The telecommunications watchdog has issued a formal warning to Telstra Corporation Ltd (ASX: TLS) for inadequate identity checks during number porting requests.
For many years, Australians have been able to switch mobile providers but still retain their phone number by a process called “porting”.
Unfortunately in the past, scammers had hijacked victims’ numbers to port it to their own phone — then would use the assumed identity to steal money.
In early 2020, new rules were implemented that required…
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