Business
COVID-19 is the best thing to happen to banks in a generation: Chanticleer – The Australian Financial Review
The pandemic allowed the banks to reset their reputation, capital positions and cost base, and created a surge in demand. But COVID-19 also leaves a big problem….
The pandemic has also reset the way banks deal with customers by entrenching digital banking across the community.
Asked for the post-COVID-19 trend thats surprised him most, ANZ boss Shayne Elliott said he was stunned to see downloads of ANZs banking app still rising at 15 per cent. That digitisation trend is just developing, Elliott says. Its really accelerating and it looks like its holding.
Perhaps most importantly, COVID-19 has also reset the economy quickly and relatively painlessly.
Powering…
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