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‘Shocking’: Major bank blocks 2,500 transactions for concerning reason – Yahoo Finance Australia
If it happens too many times, the customer will be booted from the bank.
(Photo by WILLIAM WEST/AFP via Getty Images)
Westpac has blocked 2,500 transactions in the last few months due to offensive or abusive language, and is now threatening to ban repeat offenders.
The bank said it will roll out a tool enabling customers to report harassment and abuse received through payment descriptions, while Westpac will also continue to block outgoing transactions committing the act.
Abusers have previously been able to make multiple small-value transactions in order to send messages…
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