Technology
WhatsApp loses millions of users after terms update – The Guardian
Poorly-executed change of terms of service sends messaging app’s subscribers flocking to competitors
WhatsAppPoorly-executed change to terms of service sends messaging apps subscribers flocking to competitors
A poorly-explained update to its terms of service has pushed WhatsApp users to adopt alternative services such as Signal and Telegram in their millions.
The exodus was so large that WhatsApp has been forced to delay the implementation of the new terms, which had been slated for 8 February, and run a damage limitation campaign to explain to users the changes they were making.
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