According to the ABS’ March figures, more than a third of affected businesses also experienced staff shortages (36%). Due to the ongoing travel and interaction restrictions, 59% of businesses expected to experience staff shortages in coming months.
Australia’s Accommodation & food services sector was the most affected by adverse impacts of COVID-19, with 78% of businesses (or more than three quarters) already reporting impacts and 96% of businesses reporting that they expected impacts in coming months.
In March, cash flow was a prominent issue for businesses as the pandemic forced new behaviours to avoid insolvency and coronavirus company administration. Without a consistent stream of customer spending, or new projects or client contracts, two thirds (66%) of Australian businesses reported a reduced turnover or cash flow.
The fallen cash flows made it difficult for businesses to maintain a steady rate of operations. Nearly half of businesses (47%) were forced to make changes to their workforce arrangements as a result of COVID-19. These arrangements include:
- Temporarily reducing or increasing staff working hours;
- Changing the location where staff worked (including working from home); and
- Placing staff on leave.
Many businesses were also forced to restructure their business model to stay afloat. Two in five businesses (38%) changed how they deliver their products or services, including shifting to online services, and over a third of businesses have renegotiated their lease and rental arrangements and a quarter have deferred loan repayments.
The ongoing pandemic
Since the initial outbreak, Australia has seen more than 7,000 cases of COVID-19 as at 7 June 2020, with more than 100 people dead.
New figures, as of 28 May 2020, revealed that 72% of businesses had less income as a result of COVID-19. This meant that many businesses were forced to seek additional funds to stay afloat – one in ten, in fact. Of those businesses that sought additional funds, more than half of them (57%) borrowed from banks or financial institutions, while others sought out personal lines of credit or savings or sourced funds from other businesses. The pandemic also forced many businesses to think further than simple loans, with 73% of businesses resorting to support measures like wage subsidies, rent negotiations or lease arrangements and deferred loan payments.